Practice area

Resident associations and collective complaints

Collective complaints by associations of allottees and residents' welfare associations against promoters.

Many problems in a project affect all buyers: common area defects, missing amenities, unfinished approvals or disputed charges. The RERA Act allows an association of allottees to complain, and a collective complaint is often more effective than many individual ones.

What this work involves

• Forming and organising an association of allottees, and collecting authorisations from members
• Complaints by associations before K-RERA, which the Act expressly permits
• Common area handover, amenities and facilities promised in the brochure and plan
• Maintenance, corpus fund and accounts disputes
• Collective legal notices and negotiation with promoters
• Occupancy and completion certificates
• Appeals and writ petitions where orders are not complied with

Frequently asked questions

Can an association of flat owners file a RERA complaint?

Yes. The Act's definition of a person who can complain includes an association of allottees.

Is a collective complaint better than individual ones?

Often it is, for common issues. Individual claims such as refunds and interest may still need to be made separately.

Related reading